Iraq

Access to Information during Displacement

Total Respondents

71,469

Gender

Male:
54,039
Female:
14,461
Other / Not Specified:
2,966

Age

0-17
1265
1265 respondents
18-35
24342
24342 respondents
36-65
26497
26497 respondents
66+
761
761 respondents
Adult Unspecified
18585
18585 respondents

Type of Contact

Government
22 (22)
Host Community
2,593 (2,593)
IDP
59,004 (59,004)
NGO
593 (593)
Operator
272 (272)
Other / Not Specified
1,714 (1,714)
Refugee
802 (802)
Returnee
3,637 (3,637)
Type of Contact
Question 51,003
Outgoing - Operator Follow up 8,192
Follow Up 3,722
Other / Not Specified 3,156
Complaint 2,199
Outgoing - Unreached 876
M&E 557
Refugee food 505
Asylum advice 261
Thank you 205
Language #
Arabic 57,462
Kurdish 2,067
English 32
Other 1,770
Issue Status #
N/A 47,845
Pending / Open 2
Referred externally 804
Answered / Closed 22,818
Number of Responses by Cluster # of Issues
Call Centre Hours/Services 1,686
Camp Coordination / Camp Management 1,329
Cash Working Group 12,675
Child Protection 39
Education 185
Emergency Livelihoods 1,282
Food Security 14,888
Government Issue 7,823
Health and Nutrition 1,751
Other / Not Applicable 25,266
Protection 2,353
Sexual and Gender-Based Violence 10
Shelter and NFIs 1,943
Water, Sanitation, and Hygiene 239

Cluster by Status

Cluster Status Total
Call Centre Hours/Services Answered / Closed 1,248
Camp Coordination / Camp Management Answered / Closed 421
Camp Coordination / Camp Management Referred externally 6
Cash Working Group Answered / Closed 3,064
Cash Working Group Referred externally 107
Child Protection Answered / Closed 16
Child Protection Referred externally 3
Education Answered / Closed 80
Education Referred externally 15
Education Pending / Open 1
Emergency Livelihoods Answered / Closed 291
Emergency Livelihoods Referred externally 39
Food Security Answered / Closed 4,403
Food Security Referred externally 250
Government Issue Answered / Closed 2,651
Government Issue Referred externally 25
Health and Nutrition Answered / Closed 509
Health and Nutrition Referred externally 99
Other / Not Applicable Answered / Closed 9,061
Other / Not Applicable Referred externally 168
Other / Not Applicable Pending / Open 1
Protection Answered / Closed 482
Protection Referred externally 83
Sexual and Gender-Based Violence Answered / Closed 5
Shelter and NFIs Answered / Closed 507
Shelter and NFIs Referred externally 1
Water, Sanitation, and Hygiene Answered / Closed 80
Water, Sanitation, and Hygiene Referred externally 8
Governorate - District #
Erbil - Erbil 9,177
Kirkuk - Kirkuk 6,277
NOT SPECIFIED 6,076
Camp (specify in next question) 4,971
Anbar - Falluja 3,928
Sulaymaniyah - Sulaymaniya 3,851
Dahuk - Dahuk 3,445
Ninewa - Mosul 3,181
Baghdad - Karkh 2,237
Salah al-Din - Tikrit 2,028